Can't make this stuff up....
Two simple rules on hoow to turn a restaurant off from taking your complaint seriously.
1. Tell them you will never be back. This is the norm for complaints.
If you tell a business you will never be back, then there is no incentive for the business to waste any more time on you.
2. Don't complain because you didn't receiving anything for free.
People do not go into business and sustain their business by giving products away for free. Customers are not entitled to something for free just because they spend money.
Name: Bob
Email:
Subject: Will not return!
Comment: I was in your establishment last night 1/19 with 2 of my friends for a 5 hour period. We came there to enjoy the band Powerplay, of course we also had some food and drinks. My bill came to $192.92 which is significant but not the problem. I have been in the Entertainment business for 30 yrs. and my job requires me to travel so I visit establishments such as yours all over N. America. Its understandable forbidding your bartenders to drink while on duty, lots of places do this. Its regrettable though when a "restrictive" atmosphere exists where they're not encouraged to recognize and allowed to "take care" of a good paying customer! Nicki and Cindy were exceptional at their jobs and very friendly but I was never offered a free shot and/or drink, not even once! Now this could be their faults but from my experience its usually means the manager and/or owner do not allow free drinks or food items to be given out. This means you're conscientiously restricting them from servicing the customers properly, which implies arrogance and total lack of regard for the customer. To me it shows that you could care less if I return to your establishment so for this reason, I will oblige. I hope this is read with an open mind and actions are taken to address the negative situation that exists.
Two simple rules on hoow to turn a restaurant off from taking your complaint seriously.
1. Tell them you will never be back. This is the norm for complaints.
If you tell a business you will never be back, then there is no incentive for the business to waste any more time on you.
2. Don't complain because you didn't receiving anything for free.
People do not go into business and sustain their business by giving products away for free. Customers are not entitled to something for free just because they spend money.
Name: Bob
Email:
Subject: Will not return!
Comment: I was in your establishment last night 1/19 with 2 of my friends for a 5 hour period. We came there to enjoy the band Powerplay, of course we also had some food and drinks. My bill came to $192.92 which is significant but not the problem. I have been in the Entertainment business for 30 yrs. and my job requires me to travel so I visit establishments such as yours all over N. America. Its understandable forbidding your bartenders to drink while on duty, lots of places do this. Its regrettable though when a "restrictive" atmosphere exists where they're not encouraged to recognize and allowed to "take care" of a good paying customer! Nicki and Cindy were exceptional at their jobs and very friendly but I was never offered a free shot and/or drink, not even once! Now this could be their faults but from my experience its usually means the manager and/or owner do not allow free drinks or food items to be given out. This means you're conscientiously restricting them from servicing the customers properly, which implies arrogance and total lack of regard for the customer. To me it shows that you could care less if I return to your establishment so for this reason, I will oblige. I hope this is read with an open mind and actions are taken to address the negative situation that exists.
